FAQs
What shipping methods do you offer?
We provide fast shipping within the USA for a flat rate of $6.95 per order. Unfortunately, we are unable to ship to US military bases at this time. We apologize for any inconvenience.
How long does delivery take?
Orders typically arrive within 5-8 days in the USA. Please note that delivery times may be delayed during peak seasons.
Do you offer international shipping?
No, we currently ship only within the United States.
What payment methods do you accept?
We accept PayPal. When you choose PayPal at checkout, you will be redirected to PayPal’s payment page to complete your purchase securely.
Is online shopping safe?
Yes! We respect your privacy and will never rent, sell, or share your personal information. For more details on how we handle your data, please review our Privacy Policy.
Can I modify my order after placing it?
No. Once an order is placed, all details including size, design, quantity, and address are considered final. We do not accept modifications, exchanges, or returns due to incorrect selections.
Can I cancel my order?
Yes, but only within 6 hours of placing it. After this time, your order may already be processed and shipped.
Please note that a 10% management, processing, and transaction fee will be deducted from your refund. To request a cancellation, email us at [email protected].
What is your return and refund policy?
You can return or exchange items within 30 days of delivery. There are no additional fees except for return shipping costs.
What is the timeframe for returns?
Returns and refund requests must be made within 30 days of receiving your order. After this period, the purchase is considered final. For more details, please review our Returns & Refunds Policy.
What if my package hasn’t arrived?
If your tracking status shows “delivered” but you haven’t received your package:
- Check around your home or with neighbors in case it was placed somewhere nearby.
- Contact the shipping carrier listed in your tracking email.
- If the issue remains unresolved, reach out to our support team at [email protected].
Let me know if you’d like any further tweaks! 🚀